Here are some answers. We hope these help. If you have more questions please contact us

  • How can you help my complex problem when you say you only provide a brief service?

    There are a lot of things that I don’t do which would normally slow us down, for example; lengthy assessments, risk assessments, fault finding (looking for or analysing problems), personality profiling, telling you how to run your business, act like a know-all expert, and use big words or jargon.

    I would prefer to be working on solutions right from the start and be looking forward rather than waste our time (and your money) looking backwards. One of the great things about a solution focused approach is that you don’t have to know what the problem is in order to work on a solution. In fact, it may even be that the client doesn’t know what the problem is, but they know that things are not right or they want things to be better.

  • What will Left Turn do?

    We will work in a collaborative relationship with you, using techniques from solution focused brief therapy and other skills learnt from general and mental health nursing to help you to see where you want to go and how you are going to get there. We work on solution-building rather than problem finding.

    We will help you to find simple solutions to what may be complex problems. The solutions that we find will be your solutions, and not what I think you should do. That is, I won’t be there to tell you how to do things, but together we will find a better way.

    Our service aims to be time efficient and cost effective. We will keep our services brief, so that after 1 to 3 sessions you will feel that you don’t need me anymore. I want to make myself obsolete – only as many sessions as you need and not one more! However, I would be happy to come back again in the future if you need me to help with other solutions. We will tailor our programs to suit your needs.

  • Will you give me a diagnosis or medication?

    No. I will not plan to do a mental health assessment or give you a diagnosis even though I usually have to do this in my hospital work. I am also not able to prescribe medication. While I am not ‘anti-medication’ I do believe that in most situations I will be able to significantly help you without relying on psychiatric/personality assessments or medication. However, if it is apparent that you need this I will provide advice, assistance and direction as to where to get it.

  • What is Coaching?

    Helping people, teams and organisations to get from where they are to where they want to be. Using a solution focused approach the coach will support the person to first identify and then achieve a personal or professional goal. We will help to do this by developing a vision of the future rather than a retrospective analysis or critique of what’s going wrong, then build upon the person’s strengths and resources to help them to get there.

  • Why coaching in organisations?

    Most organisations hire people because of the strengths they already have, but then provide training that focuses on eliminating their weaknesses. Coaching, however, identifies the skills, experience and qualities that people bring into the organisation (i.e. the reason you employed them in the first place) and uses these to create and build solutions, leading to improved productivity, performance and teamwork as well as clearer direction and increased drive and motivation.

  • Can you provide some links with useful information on SFBT and the work that you do?
    This is a good introduction to SFBT, where the term originated and the basic foundations on which it is built.
    This is a summary of the S.A. Premier’s Nursing Scholarship, my study tour to Canada, and some of the work that I am doing in the S.A. Mental Health Service

    Interview with David Hains This is a recently published paper from the Journal of Solution Focused Brief Therapy where Michael Durrant (editor) interviewed me about my work in the emergency department and my recent trip to Canada as part of the S.A. Premier's Nursing Scholarship.

  • What does it cost?

    Please use the following as a guide only. There are a lot of variables and these can be discussed prior to engagement.

    Indicative pricing:


    Group Workshop - up to 20 people at your site
    Corporate $3000-4000 full day, $1500-2000 half day
    (Discounts are negotiable for Health Services, NGO’s and charitable organisations)


    Individual counselling, coaching or consulting
    $100-150 - 50 min sessions depending on location, timing etc
    (Discounts are available for unemployed or pensioners)

    Repeat/follow-up sessions (on the same topic)

    8 individual sessions in the one organisation - full day
    $1100 per day

    4 individual sessions in the one organisation - half day
    $550 per half day

    Individual sessions via ZOOM

    Other expenses may include venue hire, travel and accommodation & catering . Quotes will be provided upon request.

    Written material, resources and information will be supplied as required.

  • Is my information confidential?

    Yes. I will only keep a small amount of information about you purely for my own reference. This will not be shared with any other people (including health providers, family, or employers) unless you permit me to. Any information required for my personal research will be discussed with you first and your written consent obtained.

    However, there are exceptions to the above that you need to be aware of:

    1. There are times when I am compelled by law to provide information (e.g. the Mental Health Act, the Firearms Act, the Child Protection Act etc.).
    2. There is an urgent safety reason that compels me to contact someone.
  • What are your terms of trade?


    Workshops/group bookings:
    50% deposit with booking, balance due 14 days after service

    Individual sessions:
    full payment by cash or bank transfer on day of service


    Workshop cancellations - full refund if 7 or more calendar days’ notice given

    Less than 7 calendar days notice – a cancellation fee of 20% of the deposit will apply

Still need more answers?