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Terms and conditions (workshops)


Registration is via the online registration form. Payment must accompany your registration.

Cancellations up to 14 days before a course – 15% cancellation fee

Cancellations 7-14 days before a course – 50% cancellation fee

No refunds given for cancellations less than 7 days before a course, however substitutions may be negotiated up to 24 hours before the course (either arranging a friend/colleague to take your place, or by registering into another course). No refunds are given for people who fail to turn up without prior negotiation.

Course fees include printed or electronic materials (where required), morning and afternoon teas. Lunch is provided only when indicated on the course information.

Courses may include real case material (eg videos and transcript) or in some cases real clients. When registering for the course you agree to maintain confidentiality by not sharing any of the information including client personal information.

We reserve the right to cancel the course if there are insufficient registration 2 weeks before the course date.



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